Effective Date: January 1, 2026

 

At Wild Grace Refillery, we’re committed to providing a thoughtful and transparent shopping experience. Below you’ll find details about how we handle shipping for our products.

 

Order Processing

 

Orders are typically processed within 2–5 business days after purchase. You will receive a confirmation email once your order has shipped.

 

Shipping Availability

 

At this time, select products are available for shipping. Some refillable products may be limited to in-store purchase only to ensure quality and safety.

 

Shipping Rates & Delivery

 

Shipping rates are calculated at checkout based on your location and order size. Delivery times vary depending on the carrier and destination but generally range from 3–7 business days after shipment.

 

Local Pickup

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If local pickup is available, this option will be clearly displayed during checkout.

 

Shipping Issues

 

If your order arrives damaged or you experience a shipping issue, please contact us as soon as possible.

 

We’re happy to help and will work with you to resolve the issue.